Refund Policy

Returns: 
All products purchased are final sale. Fit Balm does not offer any returns on products due to safety and sanitary compliance.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@fitbalm.com and send your item to 10-3341 Mary Anne Crescent Victoria British Columbia CA V9C 3S7.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.